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About Us
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Trusted, professional Vehicle Recovery & Roadside Assistance Experts
At Road Angel Recovery, we understand that vehicle breakdowns and accidents can be stressful and inconvenient. That’s why we are committed to providing fast, reliable, and professional 24/7 vehicle recovery and roadside assistance across Hartlepool, Teesside, Sunderland, South Shields, North Shields, and beyond.
With years of experience in the industry, our expert team is dedicated to ensuring your safety and peace of mind—whether you need emergency recovery, accident assistance, or long-distance vehicle transport.
00+
Vehicles Recovered
24/7
Emergency Availability
30Mins
Average Response Time
00%
Customer Satisfaction Rate
Our Mission
Our Mission
Our mission is simple: To provide dependable, 24/7 vehicle recovery and roadside assistance with a focus on speed, safety, and customer satisfaction.
We aim to be the first choice for breakdown recovery in the North East, offering quick response times, expert service, and competitive pricing to ensure our customers receive the best possible support when they need it most.
Our Core Values
Our Core Values
At Road Angel Recovery, we operate with a strong commitment to our core values, which guide everything we do:
Reliability : We’re available 24/7, 365 days a year, ensuring you’re never left stranded. Our rapid response times mean help is always just a phone call away.
Speed & Efficiency : We know time is critical during a breakdown or accident. That’s why our team is trained to provide quick and effective solutions, getting you back on the road or transporting your vehicle safely.
Professionalism & Expertise : Our experienced recovery specialists handle all vehicle types with care and precision, ensuring top-quality service every time.
Transparency & Fair Pricing : No hidden fees—just honest, upfront pricing with no surprises. We believe in offering affordable recovery services without compromising on quality.
Customer Care & Safety : Your safety is our top priority. We approach every call-out with compassion and dedication, ensuring you receive the support you need during stressful situations.
Why Road Angel?
At Road Angel Recovery, we go beyond just towing — we deliver peace of mind when you need it most. With a focus on speed, safety, and reliability, we’ve built a reputation as one of the most trusted recovery services in the North East.
Whether you're stranded on a motorway at night or need emergency assistance during a busy day, we're here 24/7, every day of the year.
24/7 Availability – Available 365 days a year, including late nights, early mornings, and holidays
Fast Response Times – Covering major roads and motorways, including the A1, A19, and A66, ensuring a quick arrival.
Experienced & Professional Team – Our recovery experts handle all vehicle types, from cars to light commercial vans, campers, pickup trucks.
Affordable Pricing & No Hidden Costs – Transparent pricing with no unexpected fees.
Local & Nationwide Coverage – Whether you’re stuck down the street or across the UK, we’ll get your vehicle where it needs to be.
Get Safe, Fast & Affordable Recovery
HAPPY CUSTOMER
What Our Happy Customers Say?
MarkJ
10/10 service and value"Jo and the team were absolutely fantastic. Kept me in the loop at all times, fair and competitive price and quick service. I could not recommend enough."
RexW
Friendly, reliable and competitive"Friendly reliable service at a competitive price. Great communication too. Joanne is highly skilled at what she does, and has top quality recovery equipment."
ChrisM
Road Angel"Absolutely amazing service, very professional, went above and beyond what was expected and extremely good value for money, £300 cheaper than the quote I got from the AA for the same job, I would recommended giving Road Angel a call before you try anywhere else."
ThQ
Recovery Service"We broke down on A167 at late time, tried to call several places for recovery without successful but RoadAngle picked up her phone quickly, got on her way as soon as possible from Hartlepool to A167 and brought us home safely. We're very appreciate your rescue and highly recommend your service."
ChrisG
Professional Fast Service"Got in contact on the morning was there couple hours later. Kept me upto date with everything and let me know my car was at the garage. Would definitely recommend. Will keep the number (hopefully dont need it) and recommend to family and friends."
TracyP
Definitely an Angel, Definitely our Angel"Absolute angel sorry didn't get ladies name but she was so helpful and kind picked us up from motorway and took us to the b&b we were booked into stay the guy wouldn't let us unload car in his car park so she then drove us the 2 hour journey back home. We would definitely recommend and use again, hopefully won't need to kept us updated on eta and talked through how to send location thank you so much you made a really bad day that much better,Absolute angel sorry didn't get ladies name but she was so helpful and kind picked us up from motorway and took us to the b&b we were booked into stay the guy wouldn't let us unload car in his car park so she then drove us the 2 hour journey back home. We would definitely recommend and use again,hopefully won't need to kept us updated on eta and talked through how to send location thank you so much you made a really bad day that much better"
MarkG
Emergency Recovery Assistance"Contacted Jo for a last minute recovery, 110% professional and helpful. Equipped with what was needed to move my vehicle, kept up to date with arrival time and wouldn't think twice about using again. Jo had no hesitation getting on the ground and under my car even though it was 'chucking it down'. I couldn't have asked for a worse time to help with the weather but Jo was committed to helping me out and moving my car to the garage. Just wished my car was back on the road before she left to get to the florist for a bouquet of flowers for her for the extra effort that was put in. Recommended 110% A++++, one happy and satisfied customer."